Legal
Privacy Policy
How information submitted through the Wonder MINDS website is handled.
PRIVACY POLICY
Last updated: September 2026
Wonder MINDS respects the privacy of families, caregivers and visitors who use this website. This policy explains the types of information that may be collected through the website and how that information may be used.
1. Information we may collect
When you submit an appointment request or contact enquiry, the website may collect information such as a child’s name and age, parent or guardian name, phone number, email address, preferred appointment date and time, selected service and any message you choose to provide. Please avoid submitting information that is not necessary for the enquiry.
2. How information is used
Information submitted through the website is used to respond to enquiries, contact you about appointment requests, provide administrative communication, maintain website records and improve the website experience.
3. Children’s information
This website is intended to be used by parents, guardians and adults seeking information about Wonder MINDS. Information about a child should be submitted only by an authorised parent or guardian and only when reasonably necessary for the enquiry or appointment request.
4. Appointment requests
Submitting the appointment form does not automatically create or confirm an appointment. The Wonder MINDS team may contact you using the details provided to confirm availability and next steps.
5. Email and communication
If email settings are enabled, the website may send form notifications through the configured email provider. Email and internet communication can involve third-party service providers and may not be fully secure in every circumstance.
6. Google Maps, reviews and external links
The website may link to or embed services such as Google Maps, Google Business Profile, social networks or other external websites. Those services operate under their own privacy policies and terms.
7. Cookies and technical information
The website may use essential session cookies for security and administrative login functionality. Hosting providers may also collect standard technical logs such as IP address, browser type, access time and requested pages for security and operational purposes.
8. Data retention
Website form submissions may be retained for as long as reasonably needed for administrative follow-up, record keeping, security or legal requirements. Information that is no longer needed should be deleted or handled according to the centre’s internal practices.
9. Security
Reasonable technical safeguards are used in the website code, including protected administrative sessions, password hashing, CSRF protection, prepared database statements and restricted file uploads. No website or internet transmission can be guaranteed to be completely secure.
10. Your choices
You may contact Wonder MINDS if you wish to ask about information you submitted through the website, request correction of inaccurate information or request deletion where appropriate and legally permitted.
11. Changes to this policy
This policy may be updated from time to time. The current version will be published on this page.
12. Contact
For privacy-related questions, please contact Wonder MINDS using the contact details shown on this website.
Last updated: September 2026
Wonder MINDS respects the privacy of families, caregivers and visitors who use this website. This policy explains the types of information that may be collected through the website and how that information may be used.
1. Information we may collect
When you submit an appointment request or contact enquiry, the website may collect information such as a child’s name and age, parent or guardian name, phone number, email address, preferred appointment date and time, selected service and any message you choose to provide. Please avoid submitting information that is not necessary for the enquiry.
2. How information is used
Information submitted through the website is used to respond to enquiries, contact you about appointment requests, provide administrative communication, maintain website records and improve the website experience.
3. Children’s information
This website is intended to be used by parents, guardians and adults seeking information about Wonder MINDS. Information about a child should be submitted only by an authorised parent or guardian and only when reasonably necessary for the enquiry or appointment request.
4. Appointment requests
Submitting the appointment form does not automatically create or confirm an appointment. The Wonder MINDS team may contact you using the details provided to confirm availability and next steps.
5. Email and communication
If email settings are enabled, the website may send form notifications through the configured email provider. Email and internet communication can involve third-party service providers and may not be fully secure in every circumstance.
6. Google Maps, reviews and external links
The website may link to or embed services such as Google Maps, Google Business Profile, social networks or other external websites. Those services operate under their own privacy policies and terms.
7. Cookies and technical information
The website may use essential session cookies for security and administrative login functionality. Hosting providers may also collect standard technical logs such as IP address, browser type, access time and requested pages for security and operational purposes.
8. Data retention
Website form submissions may be retained for as long as reasonably needed for administrative follow-up, record keeping, security or legal requirements. Information that is no longer needed should be deleted or handled according to the centre’s internal practices.
9. Security
Reasonable technical safeguards are used in the website code, including protected administrative sessions, password hashing, CSRF protection, prepared database statements and restricted file uploads. No website or internet transmission can be guaranteed to be completely secure.
10. Your choices
You may contact Wonder MINDS if you wish to ask about information you submitted through the website, request correction of inaccurate information or request deletion where appropriate and legally permitted.
11. Changes to this policy
This policy may be updated from time to time. The current version will be published on this page.
12. Contact
For privacy-related questions, please contact Wonder MINDS using the contact details shown on this website.